Refund policy

14-day money-back guarantee

If Which AI Sent isn’t right for you, ask for a refund within 14 days of your first payment for a paid plan and we’ll refund it in full. No questions asked.

After the first 14 days

Paid plans are billed monthly in advance. You can cancel at any time and you keep access until the end of the month you’ve paid for. We don’t refund partial months, except where the law requires it or where we end the service without cause, in which case we refund the unused part.

How to cancel or ask for a refund

• Cancel from Settings → Plan → Manage billing in your dashboard, or email info@whichaisent.com.
• For a refund, email info@whichaisent.com from the address on your account. You can also contact Paddle directly through the link in your receipt.

Refunds go back to the card or payment method you paid with, usually within 5–10 business days depending on your bank.

Who handles payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

If you ever change your mind about a plan, you can always move back to the Free plan and keep seeing your AI traffic.